PC Services

PCs are at the core of The Comp Doc's business mission. We are committed to helping our customers get the kinds of practical value, convenience and enjoyment they are looking for from their home computer systems, while avoiding as much of the pain as possible.

PC Services include:

o PC Tune-up

o PC Selection, Installation and Setup

o PC Troubleshooting

o Hardware Installations/Upgrades

o Software Installations/Upgrades

o Custom/High-performance PCs

o Virus Detection and Removal

o Data Backup/Transfer

o The Comp Doc Data Backups services: 

o Data Backup Solutions
o Data Transfer
o Data Recovery

 

PC Tune-up 


Much like an automobile, your computer will become slower and start to have problems if it is not 'tuned' regularly. Old temporary files and applications clutter up the hard drive, files get fragmented, and some applications can even spy on your surfing habits, and get in the way of your Internet access. The Comp Doc PC Tune Up will enhance your computer's performance, and make sure you're fully protected from security threats and viruses. While we're at it, we'll provide recommendations for how to make the most of the hardware and software investments you've made.

The service includes:

o Running Diagnostics to check your system for hardware problems.
o Update virus software and check for viruses
o Check that your PC is secure from unauthorized access
o Delete temporary and trash files
o Remove unnecessary programs from running at startup
o Uninstall unnecessary programs and components
o Check for and correct disk and directory errors
o Ensure you have enough disk space for your future usage
o De-fragment your hard dive for better performance
o Check your display settings are set correctly
o Overall System evaluation

Let us professionally tune-up your system for peak performance and security!


Note: The PC Tune-Up is service only and does not include any hardware or software.

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PC Selection, Installation and Setup

The Comp Doc can help you determine the best type of PC to fit your needs and budget, and provide the best sources for acquiring it. The Comp Doc can even procure or build the system for you. When the system is ready, The Comp Doc can install and configure the PC, and connect it to your network and/or Internet access.

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PC Troubleshooting

PCs are complex and when things go wrong they can become beasts. The Comp Doc experienced technicians are adept at quickly figuring out PC problems, and in many cases fixing them right on the spot. In cases where hardware has broken down, The Comp Doc can determine your best options for getting the system back up and running, and provide replacement parts. In the process of troubleshooting, it can also be opportune to upgrade at the same time, to improve performance, storage capacity or functionality.

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Hardware Installations/Upgrades

Hardware installations can be intimidating even for people who are computer-savvy. Whether you're adding a scanner, a bigger disk drive, more RAM, or any number of other hardware upgrades (or replacements), The Comp Doc can help in a number of ways. We can provide the best recommendations for achieving your goals, the best brands and most cost-effective sources from which to obtain parts. The Comp Doc can also provide parts directly, and install them for you, while guaranteeing that things will work when it's all put back together. With The Comp Doc, you'll always get "plug and play" rather than "plug and pray"!

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Software Installations/Upgrades

Unfortunately, just like with hardware, software installation can be perilous and is often tedious, such as when upgrading your computer operating system. The Comp Doc will make any software installation or upgrade painless for you by making sure things are set up right. Our technicians know where all the updated drivers are, and they know the things that software manufacturers don't tell you in the manuals, such as how different software packages and options effect each other, degrade performance, etc.

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Custom/High-performance PCs

The Comp Doc is adept at building PCs that have specific performance objectives. Whether you need a killer game PC or a Home Theater PC (HTPC) that can provide better video output than most DVD players.

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Virus Protection 

What do all these hackers do for a living? Contrary to popular suspicions, they don't work for the companies that 
provide anti-virus software… In fact, The Comp Doc is very happy to provide our customers with Norton virus 
detection and removal software from Symantec, and help make sure your system is secure from these common 
threats. In the event that a virus is successful in scrambling your system, The Comp Doc is there to help you recover, 
and prevent future attacks.

The Comp Doc' Virus Protection services: 

o Virus protection assessment
o Anti Virus software and updates
o Virus detection and removal
o Operating system and application configuration/settings
o Establishing "best practices" for avoiding exposure to viruses

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Data Backups 

Are your digital photos sitting on a single hard drive with no backup? Your financial records? Even at home, there is 
critical data you wouldn't want to lose when a hard drive fails or a virus (or wayward child) deletes your files. 

The Comp Doc can help you figure out a convenient and effective way to protect your data by making redundant 
copies of it either on other computers or on offline media such as CD-ROM or DVD-ROM. 

In many cases automated processes can be created that require very little attention or maintenance.

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Data Backup Solutions

In today's world, it takes more than an occasional file copy to floppy disk to handle your backup needs. Floppy disks 
just don't cut it for backing up your data. The Comp Doc can assess your backup needs based on the types of files you 
create, and put together a solution that fits. 

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Data Transfer

Sometimes you need to move data from one computer to another. In the case of moving all your email data, web 
favorites, application data, etc. it may not be clear (or easy) to recreate the same data on the destination computer. 
The Comp Doc can do this for you.

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Data Recovery

If the unthinkable occurs, there may be a way out. In the case of hard drive failure, for example, it is often possible to recover lost data using highly technical tools. The Comp Doc can quickly help you determine what your options are, and in many cases recover at least some of your data. Of course, if you contact us now, we can help you to set up a robust data backup scheme, and you most likely won't ever need this service!

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Let us provide professional PC services in your home or office at a convenient time for you.